Refund policy
Return & Refund Policy
This Return & Refund Policy applies to all purchases made through https://dynavolt.in/ ("Website") and is operated by Dynavolt, managed by RUDRA ENTERPRISES ("we", "our", "us").
1. Return, Exchange & Replacement Policy
We maintain a strict policy for all products sold through our Website:
❌ No Return
❌ No Exchange
❌ No Replacement
Once an order has been delivered, it shall not be eligible for return, exchange, or replacement.
Customers are advised to carefully review product specifications, compatibility, pricing, and other relevant details before placing an order.
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2. Refund Policy
Refunds will only be provided under the following circumstances:
A. Order Cancellation Within 24 Hours
- Customers may request cancellation of an order within 24 hours of placing the order.
- If the cancellation request is approved and the order has not been dispatched or processed for shipment, a refund may be issued.
- Approved refunds will be processed and credietd to the original payment method used during the transaction.
- Raise a request on info@dynavolt.in
B. Duplicate Transaction
- If a customer is charged more than once for the same order due to a technical issue, payment gateway error, banking error, or accidental duplicate payment, the duplicate transaction will be verified.
- Upon successful verification, the excess amount received will be refunded.
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3. Non-Refundable Cases
Refunds will not be provided for:
- Cancellation requests made after 24 hours of order placement.
- Orders that have already been shipped or delivered.
- Change of mind after purchase.
- Incorrect product selection by the customer.
- Delivery delays caused by courier or logistics partners.
- Any request other than approved cancellation within 24 hours or a verified duplicate transaction.
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4. Refund Processing
- Approved refunds will generally be processed and credited within 7–10 business days.
- The actual credit timeline may vary depending on the customer's bank, card issuer, UPI provider, or payment gateway.
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5. Refund Request Procedure
To request a refund, customers should provide:
- Order ID
- Transaction ID
- Payment proof (if applicable)
- Contact details
- Reason for cancellation or refund request
Requests may be submitted to:
📧 info@dynavolt.in
📞 +91 9346726766
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6. Contact Information
Dynavolt
Managed By RUDRA ENTERPRISES
📞 +91 9346726766
📧 info@dynavolt.in
🌐 https://dynavolt.in/
Registered Address:
01, 14-46/1029/34/EASTPART/A/1/R3706, Sai Villas Main Road, Ameenpur, Ramachandrapuram, Hyderabad, Sangareddy, Telangana – 502032, India
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7. Policy Updates
Dynavolt reserves the right to modify, amend, or update this Return & Refund Policy at any time without prior notice.